We will process the refund to the payment method that you have used to pay the order

We will process the refund once we receive the returned items.

We will send you an email to confirm the status of returned items, as well as the refund process

You should receive your refund within 5 – 7 business days. 

Yes, you will receive a full refund if the returned item is in perfect condition and follows our return guidelines. Otherwise, we will deduct 50% of refund value as refurbishing fee

It might take up to 7 business days for your refund to be available in your original payment methods. If you don’t receive it after this time, you should first contact your bank as some banks might need your confirmation. Otherwise, you should contact us for further support.